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This page and its subpages describe how to create the Product Guide Concept in order to offer great conversational experiences and Guided Selling solutions. The Product Guide Concept, or Advisor Concept, contains all Topics within the Advisor or Product Selector, the Question Flow (i.e. sequence and dependencies how the Topics are presented) and also the idea of what products to recommend in which situation. |
Content:
- CreatingQuestions and Answer Options and their content
- Mapping them to your product data and
- Configuring the recommendation behavior
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Product Guides are based on the concept of Guided Selling. Just by asking your customers a few relevant questions, Guided Selling recommends each individual customer to see the ideal product for their requirementrequirements. Click the following links to read more about Guided Selling and Product Guides. |
Table of Contents:
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