The "Reasoning"- settings define what kind of feedback your user receives in the result list of your Recommendation Phaserecommendation phase. This page gives you an overview of all the available settings, shows your the difference between positive and negative reasoning texts and provides with you with a list of convient Reason Variables convenient reason variables for the ability to customize your result lists even more.
Table of Contents:
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Setting Overview
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With the aid of the reasoning section you are able to configure individual reason texts for each Question. That means that each product that (not) fulfills the customers requests is described with reasons for each answered Question.
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- User selects carbon breaks → → "The bike has carbon breaks"
- User selects steels breaks → → "The bike has steel breaks"
- User selects aluminium breaks → "The bike has aluminium breaks"
- etc. ...
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The dialog contains a list of template examples. After selecting one of them some reason text examples are displayed in the right box. These examples should illustrate how the reason variables can be used. After confirming this dialog the selected template text replaces the text in the corresponding reason text input field.
Note:
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Each reason type has a different set of template texts. |
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Reason Variables
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To avoid these issues and enable you with more flexibility, you can use the Answer Option Specific Reasoning. You can access the Answer Option Specific Reasoning via the Detail View detail view in every Answer Option, but Positive and Negative Texts may only be activated when your Question is set to "The user can select one answer".
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